Reference

group4d Privacy Policy for Wallet Data

Our Privacy Policy explains what we collect when you create an account, sign in from a mobile device, browse Live Baccarat or use DANA and QRIS.

Account clarityWallet recordsDevice protectionYour privacy choices
group4d group4d Privacy Policy for Wallet Data
PRIVACY HELP DESK

Get Privacy Help Beside Wallet Support

A clear contact route helps when a login record or wallet status needs checking. Contact our support team through the account support path and state that your request concerns the Privacy Policy.

Account request Ask us to correct your name, phone number or account detail through support. We will first confirm that you control the account before changing information linked to login access.
Wallet record For DANA, OVO, GoPay or QRIS questions, share the payment reference and date rather than your wallet PIN. This lets us trace the relevant record while keeping private credentials out of the conversation.
Privacy contact Request a copy, correction or removal assessment through our support contact. Include the email or phone connected to group4d so we can route the request to the right account record.
ACCOUNT DATA PRACTICE

Account Security From Login To Lobby

We handle privacy as an operating process, not a footer link. Login events, device details and account changes are checked to reduce unauthorised access, while payment references help us reconcile wallet activity…

Collection scope

We collect details you provide during account creation, phone verification and support contact, plus technical data such as device type, browser signals, session time and approximate connection details.

Cookie controls

Cookies and similar storage help keep your session active, remember selected settings and detect unusual sign-in behaviour. You can adjust browser controls, although some account functions may then need another sign-in.

Login protection

A phone verification step helps connect account access with the correct person. We may record failed attempts, sign-in time and device changes to investigate suspicious activity without asking for your wallet PIN.

Payment matching

For DANA, OVO, GoPay, QRIS, bank transfer and virtual account payments, we keep reference and status data needed to match receipts, investigate delays and answer account support requests.

Retention period

We keep personal and transaction records only as long as needed for account security, dispute handling, technical investigation and applicable legal duties. Retention can differ by record type and local requirements.

Your requests

You can ask for access, correction, deletion or a processing explanation through support. We may verify your identity, explain any legal reason for keeping a record and confirm the action taken.

Privacy Policy Questions For Indonesia Accounts

These answers cover the account, device and payment questions we expect before you open an account. If your situation is unusual, contact us with the smallest amount of personal detail needed to identify the record.

It covers account details, phone verification, device and session data, cookies, lobby activity, support messages, payment references and retention. It also explains your choices and how to contact us about personal data.

No. We may receive a payment result and reference for DANA, OVO, GoPay or QRIS, but you should never send a wallet PIN, password or one-time security code through support.

Device type, browser signals, sign-in time and session events help us keep your account connected to the right access attempt. They also support investigations when login activity or account changes look unusual.

Yes. Send an access request through our support path using the phone or email attached to your account. We may verify ownership first, then explain which records can be provided.

Contact support and identify the field that needs correction, such as your phone number or account name. We will check account ownership before changing information that affects sign-in or payment matching.

You may ask us to delete eligible personal data through support. Some account, security or transaction records may need to remain for dispute handling or legal duties; we will explain the reason.

Yes. The same policy applies when you sign in on a phone, browse Mobile Legends or move through the lobby. Browser storage and device signals may be used to maintain session security.